Shipping Policy

Each custom hat is carefully wrapped and packaged to protect its shape and detailing during transit. Because of this extra care, shipments may arrive in a larger box than expected. This packaging ensures your hat arrives in the best possible condition, ready to wear right out of the box.

​

Orders are typically prepared and shipped within 2–3 business days of purchase. Once your order has been packaged and is ready to leave our studio, you will receive a shipping confirmation email with tracking information so you can follow its journey to you.

​

We generally ship orders using ground shipping, as it provides a reliable balance of cost and delivery time. However, when available, we may select more cost-effective shipping options that still meet our standards for safe and timely delivery.

​

Please note that delivery times may vary based on location, carrier delays, or peak shipping seasons. While we are not responsible for delays once a package is in the carrier’s possession, we’re always happy to assist if you have questions about your shipment or tracking details.